HomeSmart Realty - Interactive Customer Portal
HomeSmart Realty is a real estate company that provides residential and commercial property listings, as well as property management services. With a growing client base and increasing competition in the real estate market, HomeSmart Realty sought to differentiate itself by providing an enhanced digital experience for its clients, making it easier for them to browse listings and manage interactions with agents.
Project: Custom Customer Portal
HomeSmart Realty required a custom-built customer portal that would allow clients to browse property listings, schedule viewings, and interact with real estate agents in real-time. We developed an interactive portal featuring advanced search capabilities, real-time updates on property availability, and a messaging system for direct communication with agents. The portal was designed to be highly responsive, offering a seamless experience on both desktop and mobile devices.
Outcome
The customer portal led to a 50% increase in client engagement, as users found it easier to navigate property listings and interact with agents. Real-time updates allowed clients to stay informed about new properties and schedule viewings more efficiently, contributing to a 30% improvement in lead conversion rates. The portal also enhanced HomeSmart Realty’s reputation for customer service, resulting in more referrals and repeat business.
